Privacy Policy

1. Introduction

StudioAICore ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, API, and related services.

2. Information We Collect

We may collect the following types of information:

• Account Information: Email address, name, and billing details when you create an account
• Usage Data: API call logs, feature usage patterns, and session information
• Technical Data: IP address, browser type, device information, and operating system
• Communication Data: Messages you send through our support channels

3. Chat Data Policy

We operate under a zero data retention policy for chat interactions. Messages sent through our AI chat are processed in real-time and are not stored, logged, or used for model training. We do not retain your conversation history on our servers.

4. How We Use Your Information

We use collected information to:

• Provide and maintain our Services
• Process payments and manage subscriptions
• Send service-related communications
• Monitor and improve platform performance
• Detect and prevent fraud or abuse
• Comply with legal obligations

5. Data Sharing

We do not sell your personal information. We may share data with:

• Payment processors for transaction handling
• Cloud infrastructure providers for service delivery
• Law enforcement when required by law

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest (AES-256), and regular security audits. However, no method of transmission over the Internet is 100% secure.

7. Cookies and Tracking

We use essential cookies for session management and platform functionality. We do not use third-party advertising cookies or cross-site tracking technologies.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to certain processing activities
• Export your data in a portable format
• Withdraw consent at any time

9. GDPR Compliance

For users in the European Economic Area, we process personal data under lawful bases as defined by GDPR. We act as a data controller for account information and as a data processor for content you submit through our API.

10. CCPA Compliance

California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt out of the sale of personal information. We do not sell personal information.

11. Children's Privacy

Our Services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through our platform. Your continued use of our Services after changes constitutes acceptance.

13. Contact Us

For privacy-related inquiries, contact our Data Protection Officer at privacy@studioaicore.com.